Frequently Asked Questions
Product & Sizing
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How do I know which size to order? Since many of our pieces are handmade or use non-stretch fabrics like Ankara (wax cotton), we provide a detailed Size Guide on each product page. We recommend measuring your bust, waist, and hips to ensure the best fit.
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Are your patterns exactly as shown in the photos? Due to the nature of African print fabrics, the placement of the pattern may vary slightly from piece to piece. This makes your item truly unique!
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How should I care for my African print clothing? To keep the colors vibrant, we recommend hand washing in cold water or using a professional dry cleaner. If machine washing, use a delicate cycle and air dry. Always iron on the reverse side.
Shipping & Delivery
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Do you ship internationally? Yes! We share our heritage worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
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How long will it take to receive my order? Ready-to-wear items typically ship within 2–4 business days. For custom-made or "made-to-order" pieces, please allow 7–14 business days for production before shipping.
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Can I track my package? Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to follow its journey.
Returns & Exchanges
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What is your return policy? We want you to love your purchase. If you aren't satisfied, we accept returns on unworn items with original tags within 14 days of delivery. Note: Custom-made items and earrings are final sale for hygiene and production reasons.
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What if my item arrives damaged? We take great pride in our craftsmanship, but if there is an issue, please contact us within 48 hours of delivery with a photo of the damage, and we will make it right.
Ethical Sourcing
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Where are your products made? We work directly with artisans and tailors in [Insert Country/Region, e.g., West Africa or Kenya] to ensure fair wages and authentic craftsmanship. Every purchase directly supports these local communities.